LAURA SCOTT

example@example.com | 555-555-5555 | Chapel Hill 27516

Summary

Motivated Patient Coordinator with six of experience in the patient coordination and care industry, making a career change to dental office management, seeking to transfer my strong financial acumen, and demonstrating success in medical insurance analysis and compliance to the dental office management position at DEO Dental Group. I am confident my natural attention to detail and superior patient service skills will benefit your organization's patient retention goals.

Skills

Electronic records management, Patient care and education, Process Optimization and Improvement, Acute, Long-Term, Rehabilitative Care, Medical filing, Excellent computer skills, Financial transactions, Patient confidentiality

Experience

Meadowmont Dentistry | Chapel Hill, NC

Dental Patient Coordinator | 02/2019 - Current

  • Collaborate with interdisciplinary healthcare professionals to develop and modify individualized care plans for patients.
  • Collect patient data, including records of health condition, hospitalizations, and lifestyle patterns such as smoking and alcohol consumption.
  • Inform over 15 patients, caregivers, and families of diagnoses and treatment options about dental procedures and medication self-management each day.

Chapel Hill Dental Group | Chapel Hill, NC

Dental Receptionist | 06/2016 - 02/2019

  • Verified, updated, and entered 30+ patient information into the system each week.
  • Answered and managed incoming calls and emails.
  • Arranged documents for insurance claims.

Cornerstone Family Dentistry | Chapel Hill, NC

Dental Administrative Assistant | 07/2014 - 06/2016

  • Compiled physical and digital documents, charts, and reports to meet business and patient needs.
  • Secured, organized, and updated medical insurance financial documentation.
  • Confirmed patient appointments for diagnostic, surgical, and consultation services.

Education and Training

University of North Carolina | Chapel Hill, NC

Associate of Science in Health Care Management